International Customers
NEW! We now offer online ordering to International customers.
FedEx international / USPS Global Express / DHL International.
Benefits : One- or 14-day delivery times for international shipments to major business centers around the world. Available comprehensive electronic tracking and tracing.
Follow these easy steps:
- Shop for the items you would like to purchase
- Click "View cart / Checkout"
- Fill out billing / shipping address choosing the correct country in shopping cart.
- All shipping methods with prices to your country will show up in your shopping cart.
- Select a payment method: PayPal (for Canada and UK) or Wire Transfer
- Place your order
International Payments
PayPal
USA, UK, and Canada only. Shipping address must be a PayPal confirmed address.
Wire Transfer
Please select Wire Transfer as a payment method when ordering from our online store. Bank details information for wire transfer will be e-mailed to you once your order is placed.
Additional bank fees that may apply are the sole responsibility of the customer. The CoolGraphicStuff.com order number must be noted on the wire transfer in order to ensure the proper application of the funds to your transaction.
International Shipping
CoolGraphicStuff.com ships products to countries around the world.
Please note: It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us.
It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.
International Shipping Terms & Conditions:
All prices listed are in U.S. dollars. When you pay by PayPal or bank wire transfer, the credit card company will calculate the exchange rate and include it in your monthly statement. All International shipments will be charged postage costs calculated by weight and destination.
CoolGraphicStuff.com prices do not include customs fees, taxes and tariffs.
Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.
If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to CoolGraphicStuff.com for the return of the package. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.
Additionally, when ordering from CoolGraphicStuff.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Any fees charged to CoolGraphicStuff.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as shipping fees or warehousing fees assessed by the customs in your country.
Fraud Protection Policy
For your protection orders are subject to CoolGraphicStuff's verification procedure. You may be asked to verify that you are the card owner, or that the order information is legitimate. Should your order require verification, you will be notified by phone or email. For this reason it is required that you provide us with both your current daytime and evening phone numbers, including country and city codes.
CoolGraphicStuff.com reserves the right to refuse an order when the address or credit card is not verifiable. If so, a refund will be issued via the same method you used to make your payment.
CoolGraphicStuff.com may be obliged to block certain products from being shipped outside of the US, based on manufacturer or government restrictions. Manufacturer's rebates may not be valid for merchandise shipped outside the USA.
Need help on your international order, or information on more shipping options? Please contact us.